Privacy Policy

At Stiefel Canada Inc., we are firmly committed to protecting your privacy when you visit our websites. As a result, we have instituted this website privacy policy, which applies only to the operation of our websites.

Our primary goal in presenting this website is to share helpful information with our visitors. Site visitors are not mandated to disclose any personal information. Personal information such as name, address, telephone number and e-mail will be gathered through optional registration solely for the purpose of providing you with communications from Stiefel regarding the company, its products, or other relevant topics. Personal information gathered in this manner will not be sold or shared with third parties other than Stiefel’s affiliated companies and agents of Stiefel who will abide by this Privacy Policy, and will be used for the sole purpose of providing this service to our visitors.

This website may use a technology called a "cookie". A cookie is a bit of information that our web server sends to your browser file when you have accessed a website. Our cookies help provide additional functionality to the site and aid us in compiling information concerning usage more accurately. For instance, our site may set a cookie on your browser that keeps you from needing to remember and then enter a password more than once during a visit to the site.

Since we are very interested in the successful dissemination of information through this website, we will study visitor trends. Our server will create log files of such information as IP address from your network, what pages were explored, and the length of the visit. Analysis software will be used to generate reports which will help us learn more about how we can enhance your experience with our website. This information will not be used to try to ascertain who you are or what you are looking at. The log files are purged periodically to save space on the server.

This website uses Internet Protocol (IP) Addresses. An IP Address is a number designated for your computer by your Internet service provider to provide access to the Internet. Generally, an IP address will change every time your computer connects to the Internet. However, if you have a broadband connection, it is a possibility that your IP Address that we may gather, or even perhaps a cookie we use, may contain information that may be deemed identifiable. This could occur due to the fact that by using certain broadband connections, your IP Address would not change and could be associated with your personal computer. We may use your IP Address to gather aggregate information on use.

No personal information should be submitted or posted on our web sites by individuals under 18 years of age. We do not knowingly use information collected from online guests 17 years of age or under for any marketing or promotional purposes whatsoever. Unless otherwise disclosed at collection, we do not provide any personally identifying information collected through our web sites from individuals known to be 17 years old and under, regardless of its source, to any third party for any purpose whatsoever.

Stiefel reserves the right to disclose your information pursuant to a requirement of law, regulation or other order requiring disclosure thereof. In rare cases involving national, state or company security, Stiefel reserves the right to provide information contained in our entire database of visitors and customers with appropriate governmental authorities.

Stiefel also reserves the right to provide your information in connection with the sale, assignment, or other transfer of the business of this website to which the information relates, in which case we would require any such buyer to agree to treat your information in accordance with this Privacy Policy.

This website contains links to several sites that are not under our control and which are provided for convenience only. Our Privacy Policy as described here does not apply to those sites. We recommend contacting those sites directly for information on their privacy, security, data collection, and distribution policies.

To ensure the security and confidentiality of personal information that we collect, we use industry standard data protection mechanisms and procedures. In the course of handling your personal information, we employ measures reasonably designed to protect such information from improper use, access, disclosure, alteration and destruction. These efforts, however, do not guarantee against any improper use, access, disclosure, alteration or destruction.

Stiefel, along with its affiliated companies, has databases in several different jurisdictions. In accordance with this Privacy Policy, we may transfer your personal information to one of such databases outside Canada. Even if the country to which the data is to be transferred does not require us to provide adequate protection for your data, we will take reasonable efforts to ensure that data transfers to databases in that country are adequately protected in accordance with this Privacy Policy.

You have the right to ensure that your personal information is always current and accurate. You have the legal right to require us to correct or delete your personal data. If you wish to contact us regarding our use of your personal data, please write to us by selecting "Customer Service" from the Stiefel Contact Form. If you contact us, please note the name of the website where you provided the information, as well as the specific information you would like us to correct, update, or delete. Your requests will be dealt with in a timely manner. Requests to delete personal information will be subject to any applicable legal, regulatory and/or ethical reporting, filing or retention requirements.

To be removed from our contact lists, or if you have any complaints or queries regarding this Privacy Policy or Stiefel’s treatment of personal information, please write to us by selecting "Customer Service" from the Stiefel Contact Form.

Please recognize that you may continue to receive materials while we are updating our lists.

Stiefel further reserves the right to change, modify or alter this website Privacy Policy at any time.